Handcrafted with love in Australia 🇦🇺
Schedule a consultation to discuss your vision, preferences, and requirements for your custom order.
Our artisans will create a detailed proposal including scent combinations, designs, and packaging options.
We'll create sample products for your approval before proceeding with the full order.
Once approved, we'll handcraft your entire order and arrange delivery to your specified location.
Our custom order process typically takes 4-6 weeks from initial consultation to delivery. We begin with a detailed discussion of your requirements, create samples for your approval, and then proceed with full production once you're completely satisfied with the design.
For wedding favours and corporate gifts, our minimum order is 20 pieces. For larger events or wholesale orders, we recommend a minimum of 50 pieces to ensure cost-effectiveness and consistent quality across the entire production.
After design approval, production typically takes 2-3 weeks for orders up to 100 pieces. Larger orders may require additional time. We recommend placing your order at least 6-8 weeks before your event date to ensure timely delivery.
We offer Australia-wide shipping for all custom orders. Delivery times vary depending on your location, typically 3-5 business days for major cities and 5-7 business days for regional areas. Express shipping options are available upon request.
We require a 50% deposit to begin production, with the remaining balance due before shipping. For orders over $1000, we offer flexible payment plans. All payments are processed securely through our payment gateway.